At Hibiscus Brew Cafe, we value the privacy of our customers and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, mobile applications, and services.
1. Information We Collect
a. Personal Information: When you make a purchase, create an account, or interact with our website or services, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. We only collect this information when you voluntarily provide it to us.
b. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and collect information about your preferences and interactions with our website. This information may include your IP address, browser type, device information, and referring/exit pages.
2. Use of Information
a. Personalization and Communication: We may use the information we collect to personalize your experience, process your orders, provide customer support, and communicate with you about your orders, promotions, and updates related to our products and services.
b. Analytics and Improvements: We may analyze the information collected to improve our website, products, and services. This may include analyzing trends, monitoring user behavior, and gathering demographic information.
3. Information Sharing
a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies. These service providers are contractually obligated to protect your information and use it solely for the purposes of providing services to us.
b. Legal Requirements: We may disclose your personal information if required to do so by law, court order, or governmental authority.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
5. Your Choices
a. Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email. However, please note that we may still send you transactional or administrative communications regarding your orders or account.
b. Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or notify you when a cookie is being placed on your device. However, disabling cookies may affect your browsing experience.
6. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
By using our website, mobile applications, and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
If you have any questions or concerns regarding our Privacy Policy, please contact us at hello@hibiscusbrew.co